Certificate in Change Management

Course Code: CATI081

Course Overview
The Certificate in Change Management is an online professional development course that will teach you the principles of change management and workplace innovation. The course was designed both for those aspiring to work in change management, or employed and seeking to enhance performance in their current role. The Certificate in Change Management is a self-paced online change management course which provides skills and knowledge in three key areas: change management, improvement and innovation.
As change is a constant force in organisations, it is imperative for management to understand and manage change. Your ability to change can make the difference between a successful organisation and an unsuccessful one. The Certificate in Change Management will provide you with a foundation of knowledge that will assist you in the planning, introduction and facilitation of change and change programs. For those aspiring to management roles, the Certificate in Change Management will help you develop the knowledge and skills required to succeed as you move on to more challenging roles.
Topics

    • Introduction to change
    • Change management
    • Types of change
    • Improvement and innovation
    • Change agents
    • Barriers to change
    • Communication in the change process
    • Communication training
    • Communication strategies
    • Resistance to change
    • Overcoming resistance to change
    • Change and management

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Human Resource Development

Course Code: CATI082

Course Overview
The Certificate in Human Resource Development is an online professional development course that explores the important role of human resources in an organisation's competitive advantage. Graduates of the Certificate in Human Resource Development will gain an understanding of profitability and organisational effectiveness, as well as a sound knowledge of, and experience in, the traditional areas of human resource management.
In light of the evolving field of Human Resource Development, this course examines the strategic roles of human resource development in organisations: training; management and career development and organisational development. Theories and factors affecting training outcomes are also considered, including the training environment and organisational culture. The Certificate in Human Resource Development will equip graduates with the knowledge required to formulate and implement strategies and programs that foster the development of a 'learning organisation' and high performance work systems.
Topics

      • Introduction to HRD
      • Early development
      • Award restructuring
      • HRD functions
      • Training and development
      • Organisational development
      • HRD and change
      • Intervention strategies
      • Learning organisation
      • High performance work systems
      • Career development
      • Strategic management and HRD
      • Strategy formulation and implementation
      • The training environment and organisational culture 
      • Contrasting organisational cultures 
      • Orientation
      • Career development 
      • The ‘new employment relationship’ 
      • Coaching and coaching skills
      • Counselling 
      • Mentoring 

 

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Life Coaching

Course Code: CATI083

Course Overview
The Certificate in Life Coaching is an online professional development course that will give you the essential knowledge and skills to pursue a career as a Life Coach. This online life coaching course will teach you how to be a successful life coach through learning how to coach using different coaching methodologies, how to build your coaching business and how to market yourself. You will discover the role of a life coach, how to deal with difficult situations and learn how to help people achieve personal and professional success.
Topics

  • Life coaching defined
  • Life coaching theories
  • Interdisciplinary fields
  • Psychotherapy and counselling
  • Coaching and consulting
  • Coaching and mentoring
  • Roles and responsibilities
  • Traits and personal qualities
  • Client relationships
  • Personal development coaching
  • Business coaching
  • Career coaching
  • Executive coaching
  • Relationship coaching
  • Coaching business fundamentals
  • Coaching ethics
  • Coaching process
  • Coaching models
  • Life coaching skills
  • Life coaching pitfalls

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Office and Administrative Support

Course Code: CATI084
Course Overview
The Certificate in Office and Administrative Support is an online professional development course that will teach you the essential knowledge and skills required to be a successful office professional. This online course will help you discover the essentials of administrative support, information and records management, office communications and coordination, as well as giving you the tools, techniques and industry practices that you will help you to be more competent and productive in your role as a personal or executive assistant.
Topics

  • The contemporary office
  • Professionalism in the office
  • Essential administrative Skills
  • Professional Behaviour
  • Office Politics
  • Interpersonal skills
  • Time management
  • Effective business communication
  • Working effectively for your boss
  • Building credibility
  • Maintaining authenticity
  • Fostering a positive work environment
  • Basic office skills
  • Office practices
  • Telephone etiquette
  • Memos and reports
  • Email writing
  • Using office technology
  • Word processing
  • Information management
  • Office policies and procedures
  • Meetings and conferences
  • Records management

Assessment
Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Performance Management

Course Code: CATI085

Course Overview
The Certificate in Performance Management is an online professional development course that will explore the essential elements of managing people performance to meet organisational objectives through employee improvement, development and management.
Throughout the course you will discover the performance management process, how to conduct performance evaluations, learn how to create development plans, and acquire the knowledge, tools and techniques to undertake successful performance appraisals.
Topics

  • HR planning
  • Strategic plans
  • Organisational policies
  • Training and supporting staff
  • Coaching and mentoring
  • HR processes and tools
  • Evaluating processes
  • Performance management strategies
  • Performance management systems
  • HRMIS
  • Individual and team performance
  • Organisational development
  • Performance standards
  • Key performance indicators
  • Monitoring performance
  • Performance interventions
  • Performance feedback plans
  • Training
  • Evaluating performance management systems
  • Learning and development

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Recruitment Consulting

Course Code: CATI086

Course Overview
The Certificate in Recruitment Consulting is designed to give individuals with little or no prior recruitment experience the knowledge, skills and tools to succeed in the exciting and fast paced recruitment industry. It guarantees to cover all the key areas that make a successful recruitment consultant.
This online course for new recruitment consultants is a sales focused program aimed at helping new recruiters build their desk with a focus on new business development. The course takes students right through the full recruitment process from sales, business development strategies, calling clients, meeting with and presenting to clients, qualifying candidates, screening and interviewing candidates, presenting candidates to clients, presenting opportunities to candidates, negotiating offers, as well as time management. 
Full of practical strategies and advice, the Certificate in Recruitment Consulting will give graduates of this course the confidence to ‘hit the ground running’ as a new recruitment consultant. If you are driven to succeed in the recruitment industry, then this course will help you to achieve your goals.
Topics

  • Introduction to recruitment
  • Recruiting Careers
  • Future trends in recruitment
  • Technology and recruitment
  • Recruiting success
  • The recruitment cycle
  • Candidate management
  • Candidate attraction strategies
  • Client acquisition
  • Client strategies
  • Developing a business strategy
  • Recruitment tactics and activities
  • Key performance indicators
  • Interviewing techniques and skills
  • Placement strategies
  • Branding for success
  • Networking for success
  • Professional sales techniques

 

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Remuneration and Rewards Management

Course Code: CATI087

Course Overview
The Certificate in Remuneration and Rewards Management is an online professional development course that examines the concepts and theories related the to management of remuneration and rewards within organisations. The course will take you through the legal environment, awards and employment contracts, job evaluations and salary surveys, as well as the range of remuneration and reward systems. The Certificate in Remuneration and Rewards Management will also explore the strategies and techniques with the use of reward systems to management employee engagement and performance.

Topics

  • HR legislation
  • Legal environment
  • Employment contracts
  • Common law
  • Statutory law
  • Industrial awards and agreements
  • Job evaluations
  • Job analysis
  • Ranking and comparisons
  • Classification systems
  • Salary surveys
  • Benchmarking
  • Market comparisons
  • Remuneration and rewards systems
  • Benefits and packaging
  • Compensation management
  • Industrial awards
  • Salary packaging
  • Salary structure
  • Merit pay and performance related rewards
  • Commission plans
  • Employee share plans
  • Gain sharing plans
  • Incentive plans
  • Star performer plans
  • Profit share plans
  • Contemporary benefits
  • Long-term reward plans
  • HR policy issues
  • HR processes
  • Evaluation tools and techniques
  • Risk management
  • Pay and profitability
  • Organisational culture
  • Organisational power and decision making
  • Remuneration management
  • External business environment

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Strategic Human Resource Management

Course Code: CATI088

Course Overview
The Certificate in Strategic Human Resource Management (SHRM) is an online professional development course that focuses on the way that strategic thinking can be applied to human resource management.
The Certificate in Strategic Human Resource Management (SHRM) introduces students to the key factors of strategic human resource management, including strategic planning, managing diversity, applications of SHRM and best practice.
This online course also introduces students to the theories, ideas, controversies and challenges involved in managing human resources in contemporary work organisations. The course focuses on the link between an organisation’s overall business strategies and an organisation’s HR strategies, policies and practices.
Topics

    • Introduction to human resources
    • Personnel management
    • Human resources management (HRM)
    • Strategic planning
    • Levels of HRM
    • Productivity
    • Labour turnover
    • Absenteeism
    • Job satisfaction
    • Personality/job fit
    • Job involvement
    • HRM research
    • Diversity and flexibility
    • HRM and business strategy
    • Strategic Human Resources Management (SHRM)
    • SHRM application tools
    • International SHRM
    • Criticisms of SHRM
    • SHRM best practice
    • Future of SHRM
    • Strategic thinking
    • Business outcomes focus
    • Ethics and SHRM

Assessment
Assignment-based
Course Duration
3 month enrolment period, with extensions available. As a guide, certificate courses can be completed within 5-10 weeks. Students can complete their course more quickly or at a more leisurely pace depending on work and other commitments.
Cost: USD 500

 

Certificate in Talent Management

Course Code: CATI089

Course Overview
The Certificate in Talent Management is an online professional development course that focuses on recruiting, hiring, developing, and retaining the right talent to drive an organisation’s performance. This course will help individuals understand talent management’s key role in helping an organisation perform at its peak.
Beginning with an introduction to talent management, this course describes key talent management concepts and outlines why managing talent is crucial to organisational effectiveness. In addition, this course identifies the key activities associated with talent management and describes the roles played by managers in implementing a talent management strategy.
Topics

  • Talent management foundations
  • Talent management and the manager
  • The importance of talent management
  • Challenges of managing talent
  • Analysing your talent needs
  • Developing a talent management plan
  • Approaches to talent management acquisition
  • Talent-focused recruitment strategies
  • Talent selection
      • Boarding new talent
  • Developing talent
  • Employee development plans
  • Engaging talent
  • Talent retention
  • Causes of talent departure
  • Strategies for talent retention

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

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