Course Overview

Overview:

This 4-day intensive workshop is designed for leaders and managers seeking to optimize employee performance and drive organizational success. The course provides an in-depth exploration of performance management principles, goal setting, performance appraisal, feedback, coaching, and fostering a high-performance culture. Participants will learn practical techniques and strategies to enhance their performance management skills.

Learning Objectives:

Understand the principles and importance of performance management.

Learn techniques for setting clear and achievable performance goals.

Explore methods for conducting effective performance appraisals.

Develop skills for providing constructive feedback and coaching.

Gain insights into creating and sustaining a high-performance culture.

Apply performance management best practices to real-world scenarios.

Target Audience:

Senior executives

Managers and supervisors

HR professionals

Team leaders

Business leaders

Course Content:

Day 1: Fundamentals of Performance Management

Morning Session:

Welcome and Course Introduction

The Importance of Performance Management: Definitions and Benefits

Key Elements of an Effective Performance Management System

The Role of Leaders in Performance Management

Afternoon Session:

Setting Performance Goals: Utilizing SMART Criteria (Specific, Measurable, Achievable, Relevant, Time-bound)

Aligning Individual Goals with Organizational Objectives

Interactive Workshop: Goal-Setting Exercises

Group Discussion and Q&A

Day 2: Performance Appraisal Techniques

Morning Session:

Different Methods of Performance Appraisal: Pros and Cons

Preparing for Performance Appraisals: Data Collection and Documentation

Conducting Effective Performance Appraisal Meetings

Afternoon Session:

Hands-on Session: Role-Playing Performance Appraisal Scenarios

Providing Constructive Feedback: Techniques and Best Practices

Case Study Analysis: Successful Performance Appraisal Strategies

Group Discussion and Q&A

Day 3: Coaching and Employee Development

Morning Session:

The Role of Coaching in Performance Management

Coaching Techniques for Leaders

Identifying Employee Development Needs and Opportunities

Afternoon Session:

Practical Coaching Session: Role-Playing and Feedback

Developing Individual Development Plans (IDPs)

Promoting a Culture of Continuous Improvement and Learning

Group Activity: Designing a Coaching Program for Your Team

Day 4: Cultivating a High-Performance Culture

Morning Session:

The Role of Recognition and Rewards in Performance Management

Designing a Fair and Transparent Reward System

Measuring the Effectiveness of Performance Management Systems

Afternoon Session:

Interactive Workshop: Implementing Performance Management Best Practices

Group Project: Developing a Comprehensive Performance Management Strategy

Presentation of Group Projects

Course Review and Wrap-up

Q&A and Feedback Session

Additional Information:

Prerequisites: Basic understanding of management principles.

Materials Provided: Course notes, templates for performance management tools, case study materials.

Certification: Participants will receive a certificate of completion at the end of the workshop.

By the end of this workshop, participants will be empowered with the knowledge and tools to effectively manage and enhance employee performance, fostering a culture of high performance and achieving organizational goals.

Training Package Value for Money.

Training will be facilitated by professionals with hands on skills and great wealth. Participants coming from outside NAIROBI are requested to organize their own accommodation and transport. We can however reserve accommodation space for you at the training venue.

Kindly confirm your participation with:

The Training Coordinator

Capacity Africa Institute

Email: workshops@capacityafrica.com

Website: www.capacityafrica.com